Privacy Policy

Effective Date: October 28, 2026

This Privacy Policy explains how EZ Clothing collects, uses, shares and protects your personal information when you browse our website, submit an order, or contact our customer service team.

1. Information We Collect

We collect personal data you actively submit, including your full name, billing and shipping address, phone number, email address, payment details and order notes. We also automatically gather non-identifying browsing data such as device type, browser version, pages visited and website interaction metrics.

2. Personal Information Sources

Most personal information comes directly from your input during checkout, support email communication, or in-store purchases. We also collect limited technical browsing data automatically from your browser when you visit our site. We do not purchase personal user data from external data vendors.

3. How We Use Your Information

Your information is used to process and fulfill orders, coordinate delivery, send order status updates, answer customer support requests, verify payment legitimacy, prevent fraudulent transactions, maintain website function and optimize our product and service experience. We will not use your personal information for unsolicited marketing without your explicit consent.

4. How We Disclose Personal Information

We only share necessary information with trusted service providers that support our business operations, including payment processors, shipping carriers and IT support partners. These third-party vendors are bound by data protection obligations. We will release personal information only when required by valid legal orders, court summons or government regulations. We will never sell your personal information.

5. Data Security and Data Retention

We implement reasonable technical and organizational safeguards to secure your personal information against unauthorized access, loss or modification. We retain your order and related personal records only for the period necessary to complete your transaction, handle after-sales matters and meet legal record keeping requirements. When data is no longer required, it will be securely deleted.

6. Third-Party Links

Our website may contain hyperlinks to external websites operated by other companies. This privacy policy applies exclusively to our own website. We hold no responsibility for the privacy practices or content of these external sites. We recommend reviewing their separate privacy policies before sharing your information.

7. Your Rights

Subject to applicable local privacy laws, you have the right to request access to your stored personal data, request correction of inaccurate information, request deletion of your personal records, or limit certain data processing activities. To submit a privacy request, email us with your order details for identity verification.

8. Children’s Privacy

Our online store is intended for adult customers. We do not knowingly collect personal information from children under 13 years old. If you believe we have collected data belonging to a child, please contact us immediately and we will remove the relevant data.

9. Cookies

We use cookies and comparable tracking tools to recognize returning visitors, save your browsing preferences, analyze website traffic and enable core website functions. You may adjust your browser settings to block cookies, but this may limit some features of our online shop.

10. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. The updated version will be posted on this page with a new effective date. Your continued use of our website after updates go live means you accept the revised policy.

11. Contact Information

Store Name: EZ Clothing

Address: 1936 W 7th St, Los Angeles, CA 90057, United States

Phone: (213)483-9395

Email: info@ez-clothing.com

Opening Hours (Pacific Time): Monday to Saturday: 10AM–7PM, Sunday: 10AM–6PM

Response Time: We respond within 24 hours.