Shipping Policy

Effective Date: October 28, 2026

Order Processing Time

All orders require 2 business days for processing before dispatch. Processing time excludes weekends and public holidays.

Order Cut-off Time

Orders submitted before 3:00 PM Pacific Time on business days will enter processing the same day. Any orders placed after this cut-off time will start processing on the following business day.

Shipping Transit Time

Standard shipping transit takes 4–7 business days after the package departs our warehouse. This timeline is an estimate and cannot be fully guaranteed, as delays may occur due to carrier disruptions, severe weather or logistical issues.

Shipping Fee

We offer free standard shipping for all qualifying orders.

Shipping Regions

We deliver to addresses within the United States.

Delivery Partner

UPS is our primary shipping carrier. For oversized items, freight truck delivery will be scheduled. The truck delivery team will reach out to you ahead of time to confirm a delivery window. Please ensure someone is available at the delivery address to receive the shipment.

Order Cancellation

You may cancel your order and receive a full refund before the package ships out. Once the shipment has left our facility, order cancellation is no longer available. If you no longer wish to keep the items after shipment, you need to follow our Refunds & Returns Policy to submit a return request.

Tracking Your Order

Once your package is shipped, we will send a tracking number to your email. You can enter this tracking number on the UPS official website to view real-time delivery updates.